Contributing to Environmental Conservation. In line with our commitment to carbon neutrality, a segment of each order we dispatch is allocated for removing carbon emissions from the environment. We are steadily advancing our outside packaging to reach nearly 100% sustainability, thus lessening our ecological footprint. Our faux leather fabric is eco-friendly and certified to be used even on the most delicate of children.

We aligned with Shopify as their partner to work with companies that remove carbon from the air. For every order we receive, a formula is used to calculate the estimated shipping emissions. Based on those estimates, a portion of our revenue goes to carbon removal companies that have been vetted by scientists from Carbon Direct. Those companies use that money to remove however much carbon our shipments created. Any extra funds go toward the further development of carbon removal technologies. Truly a win/win.

Joining our 6 or 12-month cushion subscription offers numerous benefits:

1. Comfort and Performance: Ensure consistent comfort and optimal support with regular replacements that maintain cushion firmness and ergonomics, enhancing productivity.

2. Convenience: Enjoy hassle-free replacements delivered automatically at scheduled intervals, saving you time and effort.

3. Cost Savings: Benefit from subscription discounts, making it cost-effective compared to one-time purchases while keeping your cushions in top condition.

4. Quality Assurance: Receive high-quality foam replacements consistently, ensuring a superior seating experience.

5. Customization Options: Tailor your subscription with options for different foam densities or types to match your personal preferences or specific needs.

6. Sustainability: Support eco-friendly practices by reducing waste with timely replacements, contributing to a more sustainable lifestyle.

In summary, our seat cushion foam replacement subscription offers comfort, convenience, savings, and sustainability, making it an ideal choice for maintaining long-term seating comfort effectively.

We're always open to Custom Orders, understanding that sometimes a unique cut or size is necessary. Just send us a drawing with dimensions, and we'll send a prototype for confirmation before crafting your personalized design. This service is available for just an additional $14.99! (NOTE: Cushions are made to order and are not eligible for returns or refunds.) View our samples of custom cushion designs we created and our customers testominals.

Customers can expect domestic orders of readily available and non-customized items to be delivered via USPS, UPS Ground Saver or UPS Ground Saver within 5-8 days if received by 3:00 PM EST, while international orders usually take 10-14 days. Please note that weather conditions may cause shipping delays.. We are a USA-based manufacturer committed to providing exceptional products and services that are of superior quality to those of cheap knockoffs available online. Our average shipping time is 7-10 days, depending on weather conditions and wholesale orders.

Certainly! You can modify the standard UPS Ground Saver shipping time for your order if you contact us during or soon after placing the order. Please note that not all of our products are readily available, but we will make every effort to expedite your order.

It's simple! If your order totals $100 (before shipping/taxes), your order automatically qualifies for free UPS shipping in the U.S. If you need the order expedited, additional charges will be added. Please contact us for more information.

When you buy one cushion and purchase a second, you receive an automatic 10% off the second cushion. This offer cannot be combined with other discounts or sales. Offer is a ongoing and available to all customers, ensuring the best value for their comfort needs.

We're so confident in our product that we're offering up a LOW PRICE GUARANTEE! That's right, if you find a lower price anywhere else, just show us and we'll beat it. It's as simple as that!

• We offer international shipping to Canada and the UK. For other countries, please reach out to us, and we will offer a quote and create a special order for you. Please note that some countries may impose VAT fees on our seat cushions, which the customer is responsible for. We recommend confirming estimated charges with your carrier before placing your order. Please be aware that we are not responsible for any costs incurred outside of the USA.
• Additionally, please be aware that shipping times may be longer due to staff shortages or weather conditions within the carrier. We appreciate your patience and understanding as we work to navigate these challenges.

• Recipients of international items may be subject to duties charged by the destination country's customs service, which PPS has no control over. Thus, we cannot advise customers on the applicable duties. If the recipient wishes to dispute any charges, they should contact their country's Customs service.
• Please note that customs regulations and fees vary significantly between countries, and it is the customer's responsibility to determine whether their customs service will accept their ordered items.
• Also note that PPS does not include customs fees in our orders. Customers are responsible for paying any customs charges imposed by their country before retrieving their item.

If your package is held or delayed by Customs or quarantine authorities, they will directly contact you. "Possible delay" track status or notifications may also indicate Customs delay.

Customs authorities aim to process parcels quickly, but it can take up to 15 days to complete. Delays may occur if duties are due or if the parcel needs to be held for other reasons. You will be notified directly in such cases.

Contact TRICARE Resources - Filing Claims section on how to submit your claim. It is not PPS's responsibility to submit claims. Our Pelvic Cushions are TRICARE-approved as "Durable Medical Equipment". Check for your eligibility with your provider. TRICARE is available Kroeger, Rite-Aid, Walgreens and Walmart plus many more pharmacies.

We offer a 7-day trial period for our seat cushion from date of arrival. If you need to exchange or return the cushion during this time, please contact us for an RMA number. To receive a return or exchange, please ensure that there are no stains, soils, animal or human hair, or damage to the foam due to mismanaged packaging. We will thoroughly inspect the cushion upon receipt and issue a refund within 5-7 days. If you would like an exchange, please specify the shape (SunCloud™ Travel or Coccyx), foam height (2 inch), and foam density (Soft, Medium, Firm or X-Firm).

We accept returns/exchanges ONLY on our seat cushions. Due to the intimate nature of our products, we unfortunately cannot accept returns and/or exchanges on other products.

If you are within our 7-day return or exchange window, please get in touch with us via email at support@pelvicpainsolutions.com, chat with us online, or call us at (800) 484-6380. Please provide your order number and indicate your preferred foam option for the exchange. We will quickly send you a return label and organize the shipment of the replacement cushion via USPS or UPS, subject to availability.

NOTE: Please ensure that the foam inserts you are returning are free from stains, soils, pet hair, or human dander. If returning our Coccyx foam, please do not fold the foam to avoid compromising its integrity and shape.

Here's a simple guide! Measure your primary chair by length, width, and height. Experiment with various foam densities for adaptable comfort across different chairs. Opt for firmer foam for wood or metal seats, and softer for sofas or gaming chairs. Maximize versatility with additional foam inserts available for purchase.

Need a custom fit? We're happy to accommodate special cuts beyond our standard square shape through custom orders! Prefer to talk to us? You have three options: (1) reach out via our online chat; (2) email us at support@pelvicpainsolutions.com, or (3) call us directly at (800) 484-6380.

We offer various sizes for the Coccyx/Pudendal U-Shaped Cushion design. Our most popular size is 16"L x 16" W, available in 2.0" or 2.5" foam (Plus version). Our Mini Coccyx/Pudendal U-Shaped Cushion is designed for smaller bucket-style sport seats or on planes, trains, and in restaurants, measuring 14"L x 14"W, available in 2.0" foam. Choose from X-Soft, Soft, Medium, Firm, and X-Firm.

The SunCloud™ - Travel Cushion design has three size choices, 14"x14", 16"x 16", and 18"x18" all available in 2-inch foam and 2.5-inch foam in our 18x18 Plus version. Choose from X-Soft, Soft, Medium, Firm, and X-Firm.

We're always open to Custom Orders, understanding that sometimes a unique cut or size is necessary. Just send us a drawing with dimensions, and we'll send a prototype for confirmation before crafting your personalized design. This service is available for just an additional $14.99!

Our Coccyx Pudendal - U-Shaped Cushion cradles the pelvic floor and features a standard 3" wide inner channel for comfort and protection while sitting and driving. The SunCloud™ - Travel Cushion has a wider channel that expands to 3-inches and can hold a 3" x 11" (or longer) ice pack for cold therapy.

We're glad you asked! Our seat cushions are currently available at numerous physical therapy offices, as well as on our website and Etsy store. Word of mouth has been instrumental in our success, as satisfied customers spread the word about our commitment to comfort and top-quality products proudly manufactured in the USA with superior materials. Our cushions have slowly caught the eyes of retail suppliers, drawn to their beautifully crafted design aimed at daily comfort. We are actively collaborating with a major retail chain to expand access and visibility for our cushions to the general public. Further details will be provided once the partnership is finalized.

The standard Coccyx/Pudendal - U-Shaped Cushion is 3"Wx10"L; the SunCloud™ - Travel Cushion is 3"Wx16"L.

Yes, you can use the Coccyx/Pudendal - U-Shaped Cushion in different positions by placing the opening at the tailbone region or pelvic floor/crotch area depending on your personal needs and comfort. The SunCloud™ - Travel Cushion is diverse can be used to alleviate and support pelvic pain and lumbar alignment.

The ILD stands for "Indentation Load Deflection", which is a measure of the firmness of foam. It indicates the number of pounds of pressure needed to compress a 4-inch foam by 25% with a 50-square-inch indentation. Another term used for this rating is 25% ILD.

Experience unparalleled comfort. Combine this attachment with our SunCloud travel cushion to create an all-in-one customizable solution. Featuring our patent-pending comfort slide mechanism, it offers versatile support with adjustable foam blocks and user-friendly zipper covers for swift exchanges. Whether you need full, partial, or quarter support, this addition ensures you're comfortable wherever you go, adapting effortlessly to your needs.

Our best-selling standard foam is firm (2.5 lb./45 ILD) for 230 lbs. and under; it is long-lasting and will not compress or flatten out. It has passed all certifications for safety and compliance.

We provide a choice of three fabric options:

1. Performance Kid|Pet Friendly Fabric: Known for its exceptional durability and stain|odor resistance.
2. Faux Leather Eco-Friendly: This option is not only easy to clean but also environmentally friendly. Its anti-microbial, anti-fade, anti-cracking, stain, and odor-resistant properties make it suitable for hospital-grade applications.
3. Canvas Outdoor/Indoor/Waterproof: Our economy version now features this waterproof fabric, suitable for both outdoor and indoor use.

Our Deluxe option features award-winning faux leather, renowned for its hospital-grade quality, eco-friendliness, and resistance to stains, odors, bacteria, and mildew. It's easily cleanable and bleach-safe, ensuring the longevity of your investment.

For our Standard cushion, we use a durable performance upholstery fabric designed to withstand heavy use and resist UV damage.

As for our Economy version, it now boasts the same waterproof fabric, suitable for both indoor and outdoor use."

As of 2024, we have added medical-grade zippers to provide an easy way for our customers to simplify the cushion replacement. For either fabric, we suggest a gentle cleansing with mild soap and cold water using a soft cloth, followed by air drying, is recommended.

Certainly! Thank you for inquiring. Our American-made seat cushions are tailored for the pelvic pain market. As both inventors and manufacturers, we collaborated with industry experts to guarantee effectiveness, safety, and durability. Featuring a range of sizes and foam densities, our cushions are meticulously crafted to deliver optimal comfort. As passionate users of our own products, we back them with confidence and provide a 7-day return policy. What sets our cushions apart is a series of certifications that surpass those of our competitors, ensuring a healthier option for our customers.

Our foam supplier holds the CertiPUR-US certification, ensuring the longevity and non-toxic nature of the foam, which lasts for 5 years or more.

So, what does this mean for you? It indicates that the foam used in bedding or upholstered furniture has undergone rigorous testing to meet CertiPUR-US standards for emissions, content, performance, and durability. Specifically, the foam is:

• Produced without ozone depleters
• Manufactured without PBDEs or the following Tris flame retardants: TCEP, TDBPP, TDCPP, or TEPA
• Free from mercury, lead, and heavy metals
• Formulated without formaldehyde
• Devoid of phthalates regulated by the Consumer Product Safety Commission
• Exhibits low VOC (Volatile Organic Compound) emissions for indoor air quality, measuring less than 0.5 parts per million.

Great question! When you look after your seat cushion foam, it can hang in there for anywhere from 5 to 10 years, maybe even longer. But if it starts getting too squished, losing its shape, or getting tears and cracks, it might be time to think about replacing it sooner rather than later. For best results, consider purchasing our Medium or Firmer foam options.

Our authenticity stems from a deeply personal journey. Babette Gray, our owner, experienced a life-altering slide accident at the age of 5. This event sparked her own battle with debilitating pain, which served as the inspiration behind our uniquely designed seat cushions. Babette actively engages with customers, providing guidance and support, and collaborates closely with physical therapists to ensure our products remain effective and current. We are committed to continuous improvement, constantly innovating to enhance our cushions. Features like removable zipper covers, easy slide foam inserts, and eco-friendly non-slip materials are just a few examples of how we strive to make our products better.

When you choose us, you'll always have a genuine human at your service, not an automated bot, around the clock. We have a reputation for engaging with our customers wherever they are – whether it's during travel, at trade shows, in medical offices, or anywhere else you can think of! Our commitment is to remain highly accessible, assisting our customers in finding exactly what they require. As a female-owned American manufacturing company, we steadfastly avoid relying on AI-generated chat systems and never leave emails and phone calls unanswered. For us, customer service is paramount.

We take pride in offering genuinely healthier products that stand out in today's market. Our unwavering commitment includes guaranteeing that our products are far from being average or harmful, and we exclusively partner with domestic suppliers. We hold many certifications providing our safety standards that exceed our competitors. We hold the well-being of our customers in high regard and are enthusiastic about presenting you with impeccable materials that we're proud to provide.

We continually evolve and remain current by introducing fresh, groundbreaking products. We subject our prototypes to a rigorous cycle of testing, retesting, and refinement until we are certain that they will effectively cater to our customers' general requirements. Our personal experience with pelvic pain serves as a valuable reference point, enhancing the overall assessment of its effectiveness.

At our company, no challenge is too formidable for our customers! We understand that a universal solution may not always be suitable, and our Custom Design services are available to assist those in need of unique cuts, specialized foam, and more. Our commitment is to surpass expectations and ensure our customers' contentment, as reflected in the testimonials from satisfied clients. For instance, we crafted a Custom Cushion Design for a customer requiring support during gym workouts. The result was exhilarating for him, and we were equally delighted to enable him to resume training without discomfort!

Discover our core team members and our mission by reading our page.

We are a woman-owned manufacturing company in the USA. We never outsource our production.

Get in touch with us for details on our Wholesale | Reseller Program. We're excited to send you our simplified application to get started, and yes, we also offer dropshipping!

Absolutely! Our products feature eco-friendly packaging and GS1 UPCs, globally recognized for authenticity and unique product identification. Plus, we offer sustainable POP displays to showcase our cushions with minimal order amounts.

For security reasons we will never store your credit card information. We process all orders via Shopify Payments, whose secure server and encryption technology goes above and beyond security industry standards.