Returns & Exchanges

Pelvic Pain Solutions is dedicated to customer satisfaction. Within ten (10) calendar days from the date of purchase, you can return your CAPPS Pelvic Seat Cushion for an exchange and/or refund.

Please note the following conditions:

  • Shipping is non-refundable.

  • Pelvic seat cushions must be in perfect condition (no soils, stains, dog or human hair, indentations). When returning the U-shaped seat cushion, write on the outside of package "DO NOT BEND" to notify shipper.

  • Due to the intimate nature, we cannot accept refunds and/or exchanges with our pelvic therapy pads and ice pack belts.

  • Pelvic Pain Solutions assumes no responsibility for damaged therapy pad(s) due to customer overheating pad(s). No refunds, returns and/or exchanges will be accepted.

  • Pelvic Pain Solutions is not responsible for offering refunds to customers based on incorrect shipping address entering during the time of checkout. It is customer's responsibility to ensure he/she enters the correct mailing address for proper delivery of items.